Find my license

FAQ

Upon successful purchase or enrollment into a trial, you received an email confirmation from support@aamplugin.com sender with the license key. We associate an acquired license key with the email address that you've provided during the trial enrollment or order checkout.

Please check all possible email boxes that you could use to obtain the license key. Occasionally we see that customers forget which email address they used, so stay organized and keep track of your digital licenses.

If no luck, please use Google Hangouts and message us to support@aamplugin.com.
The notification indicates that you have an unlicensed copy of the premium AAM add-on installed on your website. Please use a valid license key to register your website instance by going to the AAM page on your backend and select the Add-Ons tab. Then insert the key to register your website instance.

If this notification is not corrected promptly, the Advanced Access Manager plugin may programmatically deactivate the unlicensed add-on at any time.
The notification indicates that you have a trial version of the premium AAM add-on installed on your website and the trial already expired. Please upgrade your license key to continue using the AAM premium solution or delete the unlicensed copy of the add-on. To upgrade the license, simply enter your license key in the "Find My License" input form and select the "Upgrade" button when your license details are loaded.

If this notification is not corrected promptly, the Advanced Access Manager plugin may programmatically deactivate the unlicensed add-on at any time.
The notification indicates that you have an unlicensed copy of the premium AAM add-on installed on your website because the license key that was used to obtain the copy is no longer valid. The license may not be valid because either the full refund was requested or the license was revoked due to a breach of user agreement terms.

If this notification is not corrected promptly, the Advanced Access Manager plugin may programmatically deactivate the unlicensed add-on at any time.
The notification indicates that you have a valid license that was expired and you will not have the ability to download new updates unless the subscription is renewed.

Note! You may continue to use the already obtained copy of the premium add-on, however, we do not guarantee that the future updates to the core Advanced Access Manager plugin will be compatible with outdated versions of premium solutions.